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JPEC warns customers of apparent phone scam

Staff report

Jackson Purchase Energy Cooperative warned Tuesday about an apparent telephone scam in which members are told that their power will be disconnected.

During the phone call, an unidentified caller tells a JPEC member the power will be disconnected within the next hour for non-payment because of problems with the past three payments. The caller tells the member to send $998 to avoid having the power disconnected.

About an hour later there is another call, in which the caller says he will settle for $500 and asks the member to go to CVS and buy a Green Dot prepaid card. The member is further instructed to call 1-800-881-4237 and give the card's access code so the caller can receive the cash payment.

JPEC President and CEO Kelly Nuckols advised JPEC members to protect private details such as Social Security numbers, banking information and dates of birth.

"We encourage our members to safeguard their personal information and never follow instructions like this from callers asking you to purchase cash cards for payments," Nuckols said.

Utility spokeswoman Izell White said JPEC members are urged to contact the utility at 270-441-0814 immediately if they receive such a phone call.

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