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Fiscal Court discusses IT providers

BY KATHLEEN FOX kfox@paducahsun.com

McCracken County is considering changing the provider of its information technology services.

The Fiscal Court, minus Judge-Executive Van Newberry, met for a workshop session Thursday night at the courthouse to review two proposals for IT providers. The bidding process was open from March 16 to April 1. Current provider Kalleo Technologies of Paducah and KeeFORCE of Symsonia offered proposals.

The county has used Kalleo Technologies since August 2010 following the end of a city-county partnership that split the cost evenly for in-house IT services. County officials cited dissatisfaction with the level of communication and long response times as a reason for the change at that time.

Deputy Judge-Executive Doug Harnice said Thursday he would like the company selected to sign a three- to five-year contract. The proposal lists a three-year contract with an out clause in the third year for either party. The current agreement with Kalleo Technologies, which includes computer and phone systems within an integrated server, is on a month to month basis.

Officials from the sheriff's department and jail listed security of important, classified information, quick response time and accessible 24-hour service as the most important factors for a provider.

Commissioner Ronnie Freeman said the process shouldn't be rushed because the cost can be added as a line item during budget discussions for the next fiscal year. The court has a prebudget workshop scheduled for Tuesday night.

"This needs to be an open, well-communicated process because it's an expensive task to take on," he said.

The court held a workshop in October to discuss possibly bidding out the service. An agenda item was added to the next regularly scheduled meeting April 14 to discuss the proposals, and commissioners asked both company representatives to attend.

Contact Kathleen Fox, a Paducah Sun staff writer, at 270-575-8651 or follow @kathleendfox on Twitter.

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