Welcome

Thank you for visiting paducahsun.com, the online home of The Paducah Sun.

Calendar
June 2012
S M T W T F S
27 28 29 30 31 01 02

Click here to submit an event.

Conway alleges violations by UPG

Staff report

State Attorney General Jack Conway filed a complaint Tuesday in Franklin Circuit Court against a Kentucky propane gas provider for alleged violations of the Kentucky Consumer Protection Act.

According to a news release sent by the Office of the Attorney General, the action came after the office received complaints from farmer and residential customers of United Propane Gas Inc., in western Kentucky who were exhausting their propane supplies.

The attorney general's office was also granted a restraining order allowing customers of UPG and its 23 subsidiaries to secure propane from another supplier without a written release from UPG until Feb. 3. 

Kentucky law normally requires a written release by a propane tank owner or supplier before another supplier is allowed to fill a customer's tank.

When consumers called UPG, the news release said, they had trouble reaching a representative or could not secure waivers from the company. The attorney general's office worked with the company to obtain a blanket waiver for customers, which expired at 12:01 a.m. Tuesday. 

Conway's office demanded that UPG extend the waiver through the week because of the company's lack of supply and cold temperatures, but the company refused, which led to Tuesday's action, according to Conway's office. 

Customers who are unable to reach their propane supplier, obtain a release or obtain supply from another supplier can contact the Office of the Attorney General by emailing atrateintervention@ag.ky.gov or by calling the Propane Supply Complaint Hotline at 1-866-592-2556.

Comments made about this article - 0 Total

Comment on this article

Your comment has been submitted for approval
captcha 47e3493ef9624da6af4e55216341bf08
Top Classifieds
  • 10 week old German ShepherdsFully Vet ... Details
  • PILLOWTOP Mattress Sets, NEW in plast ... Details
  • RUNNING, fixable, junk vehicles, equi ... Details
  • New Custom Homes Marshall Co. Low 2&a ... Details
  • 3BR/1BA brick home/3.8 acres, 2424 Gr ... Details
  • SEEING is believing! Don't buy p ... Details
  • Lake Front Home 3,000 sq. ft., Kuttaw ... Details
  • 2005 Ford Taurus, 115k miles, exc. co ... Details
This Week In Photos
Most Popular
  1. 15 stores distribute to minor
  2. Taco Bell, Pizza Hut: Ingredients getting booted
  3. INSENSITIVE? WHO says be careful what you call those bugs
  1. IRS: Hackers stole tax info
  2. INSENSITIVE? WHO says be careful what you call those bugs
  3. Murray dubbed best hometown
  1. 15 stores distribute to minor
  2. Taco Bell, Pizza Hut: Ingredients getting booted
  3. INSENSITIVE? WHO says be careful what you call those bugs
Discussion

Check out these recently discussed stories and voice your opinion...